Privacy Policy

Privacy Policy
About the Website
Disclaimer

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

As a rule, it is possible to use our website without providing personal data. Insofar as personal data (e.g. name, address, or email addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

Legal basis:

  • Technically necessary cookies are stored on the basis of Art. 6 (1) (f) GDPR (legitimate interest in the technically error-free and optimized provision of our services).
  • Cookies that are not technically necessary (e.g. for analytics or marketing purposes) are only stored with your consent. The legal basis is Art. 6 (1) (a) GDPR in conjunction with § 25 (1) TTDSG.
  • You may revoke your consent at any time via the cookie banner.

You can configure your browser to inform you about the setting of cookies, to allow cookies only in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Please note that disabling cookies may limit the functionality of this website.

Server log files and the use of AWStats

We use the AWStats program to analyze our website statistically. The program is free web analysis software that automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type
  • Operating system used
  • Country of the visitor
  • Time of access
  • Duration of access
  • Referrer URL
  • Host name of the accessing computer (IP address)
  • Entry and exit pages

AWStats is used to evaluate these log files. The program does not use cookie files for evaluation. This data cannot be assigned to specific persons and is not merged with other data sources.

Unlike other statistics programs, AWstats does not transmit any data to an external server. The program is installed on our own hosting package. This also prevents data from being transferred abroad, as our server is located in Germany.

With the help of this information, we can evaluate the use of our website and compile reports on website activity. This ultimately serves to optimize our offerings for you on our website. 

By using our website, you consent to the collection, processing, and use of the above data in the manner and for the purposes described above.

We reserve the right to subsequently review this data if we become aware of specific indications of illegal use.

For more information about AWStats, please visit: http://awstats.sourceforge.net/.

Contact form

If you send us inquiries by email or via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

Processing of data (customer and contract data)

We collect, process, and use personal data only to the extent necessary for the establishment, content, or modification of the legal relationship (inventory data). We collect, process, and use personal data relating to the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. 

Information, deletion, blocking
You have the right to receive information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to correct, block, or delete this data. You can contact us at any time at the address given in the legal notice if you have any further questions about personal data.

Objection to advertising emails
We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.

Newsletter Subscription

Data Collection and Consent
When you sign up for our newsletter, we use Mailchimp as our email marketing platform to manage your subscription. Your email address and, if provided, your name will be transferred to and processed by Mailchimp on servers located in the United States. Mailchimp complies with the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses (SCCs) to ensure GDPR-compliant data transfers. For more information, please refer to Mailchimp’s Privacy Policy.

Consent to receive our newsletter is obtained through a double opt-in process. After entering your email address in the subscription form, you will receive an email with a confirmation link. Your email address will only be added to our mailing list once you click the confirmation link.

Purpose of Data Processing
We use your data solely to send newsletters, updates, and promotional content. No data is shared with third parties without your explicit consent.

Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal data at any time. You can withdraw your consent at any time with future effect by clicking the “unsubscribe” link in any of our emails or contacting us directly.

Security Measures
We and Mailchimp use appropriate technical and organizational measures to protect your personal data, including encryption and secure access controls.

CloudFlare

We use a web service provided by Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107, USA (“Cloudflare”) to ensure the full functionality of our website and to optimize loading times.

In this context, your browser may transmit personal data (e.g. IP address, time of access, requested content) to Cloudflare’s servers.

Legal basis:
The processing is based on Art. 6 (1) (f) GDPR (legitimate interest in the secure and efficient provision of our website).

Data transfer to the USA:
Cloudflare participates in the EU-U.S. Data Privacy Framework (DPF), which ensures an adequate level of data protection pursuant to Art. 45 GDPR. In addition, Standard Contractual Clauses (SCCs) are used to guarantee appropriate safeguards.

For more information on Cloudflare’s privacy practices, please visit: https://www.cloudflare.com/privacypolicy/.

Mailchimp

We use the services of Mailchimp, operated by The Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Mailchimp is used to manage our newsletter subscriptions and send marketing emails. When you subscribe to our newsletter, your email address and, if applicable, your name are transferred to and processed by Mailchimp on servers located in the United States.

Mailchimp complies with the EU-U.S. Data Privacy Framework and ensures GDPR-compliant data transfers through the use of Standard Contractual Clauses (SCCs). For more information, please refer to Mailchimp’s Privacy Policy.

The processing of your data by Mailchimp is based on your consent (Art. 6 (1) (a) GDPR) or our legitimate interest in efficient communication (Art. 6 (1) (f) GDPR). You may withdraw your consent at any time by clicking the “unsubscribe” link in any newsletter or contacting us directly.

Campaign Tracking via QR Codes (UTM Parameters)

We use QR codes (e.g., on postcards) that point to a URL with campaign parameters (such as utm_source, utm_medium, utm_campaign) to measure the effectiveness of our advertising. When this page is accessed, technical log data are processed (including IP address, date/time, requested URL including parameters, user agent). The IP address is truncated/anonymised; no cookies are set and no profiling takes place.

Purposes: campaign/reach measurement, IT security, prevention of misuse.

Legal basis: Art. 6(1)(f) GDPR (legitimate interests). You may object to this processing on grounds relating to your particular situation (Art. 21 GDPR); to do so, contact us at info@lingolese.de  (or by post to the address listed in the Imprint).

Retention:

  • Raw log data: deleted after 14 days.
  • Aggregated, non-personal statistics: retained for up to 36 months for trend and year-over-year analysis; thereafter deleted or further aggregated. These aggregates contain no identifiers and do not allow any individual to be identified.

Recipients/Hosting (Hetzner):
Our website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. We have a Data Processing Agreement under Art. 28 GDPR in place with Hetzner. Processing takes place in data centers located in Germany and/or Finland (EEA); no third-country transfers occur.

Use of Google Analytics 4

Our website uses the web analytics service Google Analytics 4, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics 4 enables us to analyze visitor behavior on our website and to improve our services.

Data Processed
Google Analytics collects, among other things:

  • Pages visited, click paths, and interactions
  • Approximate location data (country, region)
  • Technical information such as browser, device, and operating system
  • The previously visited page (referrer)
  • Campaign parameters such as UTM tags (e.g. “utm_source=postkarte”)

IP addresses are anonymized by default, so no direct personal identification is possible.

Legal Basis
The use of Google Analytics takes place exclusively on the basis of your consent pursuant to Art. 6 (1) (a) GDPR in conjunction with § 25 (1) TTDSG.
No analytics cookies will be set without your consent.

Withdrawal of Consent
You may withdraw or adjust your consent at any time with effect for the future via our cookie banner.

Retention Period
Data stored by Google is automatically deleted after a maximum of 14 months.

Data Transfer to the USA
Google LLC (USA) may access the data. Data transfer to the USA takes place on the basis of the EU-U.S. Data Privacy Framework (DPF) and additionally on the basis of the Standard Contractual Clauses (SCCs) of the European Commission.

For more information, please refer to Google’s privacy policy:
https://policies.google.com/privacy